The SILVERING 60-Day Satisfaction Guarantee

Love your Silvering. Or we'll make it right.

Our products are developed specifically for silver, gray and white hair. We want you to feel confident trying them.  

Within 30 days of delivery

If you're not satisfied with your purchase, contact us within 30 days of delivery for a refund of the product price to your original payment method.

Days 31–60

If you're not satisfied after the first 30 days, contact us within 60 days of delivery for store credit equal to the product price paid.

No returns required

There is no need to mail the product back, pay for return shipping or pay a restocking fee.

Not the right shade?

We understand that finding the right shade can take some experimenting. Contact us within 30 days of delivery, and we'll refund the product so you can order the shade that suits you better.

How to request your refund or credit

Email Support@SilveringBeauty.com with your order number and tell us what didn't work for you. Our customer care team will help with the next steps.

Refunds and credits reflect the product price actually paid, including applicable discounts. Refunds include applicable sales tax. Original shipping charges are not refundable unless required by law or the issue resulted from our error.

Damaged, defective, incorrect or undelivered orders are handled separately and remain subject to applicable consumer protection rights.

We reserve the right to review repeated or potentially fraudulent claims. This guarantee does not limit your statutory consumer rights.

Silvering uses Shopify for secure checkout, trusted by brands you know like Clinique, M·A·C, Rhode, and SKIMS.

Shopify keeps credit card details locked with TLS (Transport Layer Security) encryption.

Shopify meets Level 1 PCI DSS, the highest level of validation under the global standard for payment card security.

Credit card payments through Shopify keep the protections provided by the card issuer.

Silvering shopping = secure shopping.

Alexis Eizinas Founder & CEO, SILVERING

Our Canadian founder has been silvering since 2008 and brings more than 30 years of experience in the beauty industry.

When her hair changed, the products she had always used no longer worked the way they used to. Frustrated, she set out to understand what really makes white hairs different and to create products that truly work with our hair.

That’s how Silvering started.

Founded in Toronto, Silvering is truly a Canadian company. Our company is incorporated here, with products proudly made with Canadian manufacturing partners.

We know that Canadian-made = quality you can trust.

Supporting Canadian women.

A portion of all Silvering sales (all year long) goes to Look Good Feel Better Canada (LGFB), supporting women facing cancer through programs that help them feel more confident during treatment. 🤍🇨🇦